Privacy Policy

Effective Date: June 2025

We’re Tanning Ltd (“we”, “us”, “our”) is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and store your personal information when you use our website, book online, or visit our premises.

Who we are

We’re Tanning Ltd
Unit 2, 4B Ardent Wharf, Chatham Waterfront
Email: sam@weretanning.com
Instagram: @weretanning

We are the data controller for the purposes of this policy.

What Data We Collect

We may collect the following personal information from you:

1. 1. Full name
   2. Contact details (email, phone number)
   3. Date of birth (for age verification)
   4. ID verification details (e.g. visual check of passport, driving licence or PASS card)
   5. Tanning preferences and skin type (for health and safety)
   6. Payment information (via secure third-party providers)
   7. Any communication you have with us (e.g. messages, reviews)

How We Use Your Data

We collect and use your personal data to:

1. 1. Process and manage online bookings
   2. Verify you are over 18, as required by UK law
   3. Maintain health and safety records
   4. Send appointment reminders and updates
   5. Respond to enquiries or complaints
   6. Send marketing emails (only with your consent)
   7. Comply with legal or insurance obligations

Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

1. 1. Consent – when you opt-in to marketing communications
   2. Contract – to fulfil your appointment or purchase
   3. Legal obligation – to confirm age and comply with tanning regulations
   4. Legitimate interest – to improve services and respond to customer needs

Sharing Your Information

We will never sell your data.

We may share it with:

1. 1. Trusted third-party booking/payment platforms (who comply with data protection laws)
   2. Legal or regulatory bodies when required
   3. Insurance providers, if necessary for claims

Data Retention

We keep personal data only for as long as necessary:

1. 1. Booking and service records: up to 6 years
   2. ID checks: recorded only as a yes/no verification (we do not store copies of ID)
   3. Marketing data: until you withdraw consent

Your Rights

You have the right to:

1. 1. Access your data
   2. Correct inaccuracies
   3. Withdraw consent at any time
   4. Request deletion of your data (unless we’re legally required to retain it)

Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie preferences in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

If you have any questions or concerns about your data, please don’t hesitate to get in touch.