Terms & Conditions
Last Updated: June 2025
Welcome to the We’re Tanning Ltd website. By accessing this website and/or booking an appointment online, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before booking or using our services.
1. General Information
- We’re Tanning Ltd is a UK-based tanning salon located at:
Unit 2, 4B Ardent Wharf, Chatham Waterfront (Opposite the bus station). - Registered Office Address:
14 Church Crescent, London, England, E9 7DH - Company Registration Number: 15661109
- Instagram: @weretanning
2. Age Policy
- Tanning services are strictly for customers aged 18 and over.
- Valid government-issued Photo ID (passport, driving licence, or PASS card) must be shown on your first visit to verify your age.
- We reserve the right to refuse service to anyone unable to provide ID, without refund.
3. Booking Terms
- Bookings can be made via our website or in-store.
- A valid email and phone number are required for booking confirmation and appointment reminders.
- If you are a new customer, you must complete a short health questionnaire on your first visit.
- Customers arriving more than 5 minutes late may lose their appointment slot. No-shows may be charged.
4. Cancellations & Refunds
- Appointments must be cancelled or rescheduled at least 3 hours in advance.
- No-shows or late cancellations may result in a charge or loss of credit/package time.
- Refunds are not issued for used or partially used sessions or products unless faulty.
- All courses and credits are